Versand
We work to ensure that your fashion shopping experience is straightforward, fast, and completely free of hidden charges. Please review our domestic shipping structures below.
Target Destination & Rates: Currently, our primary optimized logistics network serves Germany. We are proud to offer 100% transparent pricing structures with no unexpected handling costs or surprise fees at checkout.
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Germany (Domestic Eco-Express): 1 - 3 Business Days — FREE SHIPPING (€0,00)
Order Handling, Transit, and Cut-off Times:
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Order Cut-off Time: 12:00 PM (GMT+01:00) Central European Time (Berlin). Orders placed after this time will be processed the following business day.
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Order Handling & Fulfillment Time: 0 - 1 Business Day (Monday to Friday). During this phase, your clothing items are verified for quality, checked for size accuracy, carefully wrapped, and packaged securely.
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Transit Time: 1 - 2 Business Days (Monday to Friday). Your apparel package is transported via our premium courier partners directly to your delivery address.
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Total Estimated Delivery: 1 - 3 Business Days from the time of checkout.
Shipment Tracking & Cancellations: Once your clothing order is processed and handed to the courier, you will receive an automated shipping confirmation email containing a tracking number and a direct link to follow the live journey of your shipment. If you need to cancel an order, please email us at support@bastila.com within 2 hours of placement. Once an item has entered the fulfillment stage, it cannot be canceled but may be returned in accordance with our Refund Policy.